We have worked with enough Chiropractors to know a few things you can do to ensure valuable personal injury patient retention with our Personal Injury Telemarketing Program.

We are certainly aware that personal injury patients produce a significant and profitable opportunity for a chiropractic clinic but what are some techniques you and your staff can use to ensure higher patient retention?

First and foremost, the suggestions that Accident Referral Network has regarding personal injury patient retention are the same suggestions we have for patient retention in general.

The first patient visit is absolutely the most important for the patient and for your clinic staff. Essentially you have one opportunity to make your patient feel as though they are a welcomed and valuable addition to your clinic community. You have one opportunity to generate injury awareness along with the awareness that the treatment you are able to provide will improve their quality of life.

So what about the suggestions? First, making sure that a personal injury patient receives a warm welcome and greeting right when they walk through the doors of your clinic is a good place to start. Cutting down on the patient wait time is another great place to start. At a minimum, especially with a personal injury patient making sure they are engaged in the process so that the patient does not become frustrated and leave their appointment before they are seen by the chiropractor.

What do your personal injury patients need to hear from you in order to want to come back to your office? First a personal injury patient needs to feel comfortable and they need to  know that the care and treatment they receive from your chiropractic clinic will be worth the time that it takes to drive to your office and wait in your waiting room. Most Chiropractors use a personal patient’s x-rays and report of findings as the “hook” needed to bring the patient back for their second visit.

Accident Referral Network provides an Orientation for your and your staff with our Personal Injury Telemarketing Program to ensure that our personal injury patients make a smooth and profitable transition into your clinic. We will share with you some of the tools and techniques that current clients are using to maximize patient retention and profitability as well as discuss the ways our office will interact with yours as we market for your chiropractic clinic. Give us a call today if you are interested in seeing more personal injury patients.